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Terms & Conditions
Terms & Conditions
Web Site Information
We have given due diligence to ensure that information provided in this site is accurate. However, we make no representation and give no warranty of any kind in respect of the information provided herein.
We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in this site or from any error or omission.
Description of Products
The description and specification of products in this site is based on reliable and universally available public information and we reserve the right to make changes which do not materially affect the quality or performance of those products.
We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.
Ordering Products
You may order products from this site by submitting a completed order form through the checkout page.
We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail confirms a contract between us.
Price and Payment
The price of products offered is clearly quoted in product page of this site at the time we accept your order. This price reflects only the product value and not applicable shipping cost which will be added at checkout.
Payment can be made by credit card, e-check, personal check, money order or Bitcoin. Refunds will generally be made by means of a credit to your original payment method, though we reserve the right to make refunds by any appropriate method.
Although great care is taken in the quality of content on this site, there may occasionally be an error in pricing of items. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.
Delivery of Products
Please allow at least 1 business day for the processing of your order.
Once your order is processed it will be queued for dispatch based on your selected method of shipping.
Please refer to our Delivery Information page for average delivery times based on your chosen method of shipping.
Please note that we can guarantee the delivery time frames specified in this page, they are only meant as a guide to average time. Issues which are out of our control such as postal delays relating to weather, customs clearances and other factors may cause delay in shipments.
If for any reason we are unable to process and ship your order within 2 business days, we will inform you by email about the reason and give you options including the ability to cancel your order if you choose.
Cancelling Orders
You may cancel your order by notifying us by phone, email or chat within 24 hours (business days) of placing your order. Cancellation requests received in this time frame will be processed and any funds which may have been collected will be refunded in full.
If cancellation is requested more than 1 business day after receipt, we will make every attempt to stop shipment if possible and refund full payment. If shipment has been released we will be unable to cancel the order, but you may follow our refund policy after receipt of your order.
Refunds
If for any reason you are dissatisfied with a product ordered from this site, please contact us by phone, email or chat. We will work to remedy the situation by either sending a new order or exchanging products. If none of these remedies are acceptable to you, we will request that your return to us any unopened products before issuing a refund; upon receipt we will issue a full refund based on our satisfaction guarantee policy.